Terms &
Conditions

We know Terms & Conditions can be boring, but they're here to protect both of us and make sure we're on the same page. The key things? Be honest about your health, give us notice if you need to cancel, and be respectful to everyone in class. Everything else is just the legal stuff we need to cover. Any questions? Just ask!

1. Booking & Payment

1.1  Full payment is required at the time of booking to secure your place. Your booking is only confirmed once payment has been received in full and you have received a confirmation email from us.

1.2  Places are limited and are allocated on a first-come, first-served basis. Until payment is received, your place is not reserved and may be offered to another participant.

1.3  Prices are as advertised at the time of booking. Breathe Birth Blossom reserves the right to change prices for future courses and pay-as-you-go sessions, but this will never affect a booking that has already been paid for.

1.4 By booking a course, you are confirming your availability for all dates listed in that course. Refunds are not available for individual sessions within a course that you are unable to attend.

2. Refunds & Cancellations (by you)

2.1  No refunds will be given once the 5-week course has started. This applies whether or not you attend any or all of the scheduled sessions.
 
2.2  No refunds will be given for missed sessions or for non-attendance. Because places are limited and your booking reserves a space that cannot then be offered to someone else, payment is non-refundable if you are unable to attend one or more sessions for any reason.
 
2.3  The course is sold as a complete 5-week block. Sessions are not sold individually, and the fee is not reduced or refunded on a per-session basis if you attend fewer sessions than scheduled.

2.4  If you are booked onto the full 5-week course and are unable to attend a session, please let me know as far in advance as possible. While missed sessions are non-refundable, I will do my best to share any relevant materials, notes, or guidance, where appropriate, to help you keep up with the course.
​
2.6  If you need to cancel before the course begins, you may request to transfer your place to the next available course, subject to availability, provided you give at least 7 days’ notice before the start date. Transfers are offered at my discretion and are limited to one transfer per booking. No refund is available in place of a transfer.
 

3. Cancellations or Changes (by us)

We reserve the right to cancel any class or service with 24 hours notice due to:

​

• Insufficient bookings (minimum 2 participants required)

• Instructor illness or emergency

• Venue unavailability

• Severe weather or circumstances beyond our control

​

3.1  In the unlikely event that a course or session is cancelled by Breathe Birth Blossom, all reasonable efforts will be made to reschedule. If rescheduling is not possible, or alternative dates cannot be agreed, a full refund of the total fee, or the proportionate amount for any sessions not yet taken, will be issued.

3.2  Breathe Birth Blossom reserves the right to make reasonable changes to the schedule, venue, or teacher, and will give you as much notice as possible. Such changes do not entitle you to a refund where the booked course is still delivered.

3.3 If Breathe Birth Blossom cancels a session, we are not liable for any indirect costs you may have incurred, such as for childcare, travel etc).

4. Health, Safety & Medical Disclaimer

4.1 By booking a baby massage course with us, you confirm that your baby is at least 6 weeks old to pre-crawling and you have completed our medical questionnaire truthfully and in full.

4.2 You must inform us if your baby has any health conditions, developmental concerns, recent vaccinations or allergies. The full list of health conditions are included in the medical questionnaire you must complete once your booking is confirmed.

4.3 All course and class content is provided for educational and wellbeing purposes only and must not be interpreted as medical advice.

4.4 Participants are responsible for seeking guidance from an appropriate healthcare professional (such as a GP, midwife, or health visitor) regarding any postnatal, medical or infant health concerns.

4.5 Breathe Birth Blossom accepts no responsibility or liability for decisions made by participants in relation to their postnatal care or their baby.

4.6 Participation in a baby massage course does not guarantee a specific health or developmental outcome for your baby.

4.7 We reserve the right to refuse service or ask you to stop participating if:

​

• We believe it is unsafe for you or your baby to continue

• You have not disclosed relevant medical information

• You have not obtained required medical clearance (if applicable)

5. Baby Massage - How Sessions Work, Contraindications, and Product Use

5.1 In baby massage sessions, all strokes and techniques are demonstrated on a doll. Parents and carers then carry out the massage themselves, on their own baby, following along at their own pace. At no point do I handle or massage a participant's baby directly.

5.2 Baby massage is suitable from around 6 weeks. For babies born prematurely, corrected age (rather than actual age) is used to determine readiness, and timing should be discussed with me in advance.

5.3 If your baby has any skin conditions, allergies, recent illness, recent vaccinations, or any other health concern, please let me know before the session so we can discuss whether and how to proceed safely.

5.4 Sessions use Tropic Skincare Little Roary baby oil. Parents and carers are responsible for carrying out a patch test on their own baby before the product is used, and should raise any concerns about product suitability, and we will make alternative arrangements.

5.5 As you are massaging your own baby throughout, you remain fully responsible for your baby at all times during the session, and should stop or pause at any point you feel is right for your baby.

5.6 You remain responsible for your baby/child at all times during our sessions. We provide instruction and guidance, but you are your baby's primary caregiver.

6. Illness Exclusion Policy

6.1 Please do not attend any in-person class or session if you or your baby have a temperature, sickness or diarrhoea, a contagious illness or rash, or have been advised to isolate, until you are both well and, where relevant, outside any recommended exclusion period.

This is to protect the wellbeing of everyone attending, including other babies who may be very young or vulnerable.

7. Code of Conduct